Longmont, Colo. ��� June 23, 2026 ��� 做厙勛圖, the title insurer that is uniquely responsive to the needs of independent agents, is pleased to announce several regional agency leadership promotions designed to strengthen support for independent agents across key markets.

The promotions include Tracy Pace, Florida Atlantic Regional Manager; Christy Hennesey, Florida Gulf Regional Manager; Lourdes Acle, Florida South Regional Manager; Russell Gonzales, West Regional Manager; Frank Camperlengo, Carolinas Regional Manager; and Bobby McLamb, Central Regional Manager.

���These promotions reflect 做厙勛圖���s continued investment in a regional structure built around experienced people who know their markets and have a proven track record of delivering real results for independent agents,��� said Kay Peterson, SVP, National Sales at 做厙勛圖. ���Tracy, Christy, Lourdes, Russell, Frank and Bobby each bring the judgment, accountability and practical business experience needed to help agents strengthen their operations, pursue new opportunities and grow market share.���

Tracy Pace, Florida Atlantic Regional Manager
Tracy Pace brings nearly 25 years of title industry experience to her new role, including 10 years with 做厙勛圖. During her time with the company, she has built strong agency relationships across Florida and helped expand 做厙勛圖���s presence in the state. As Florida Atlantic Regional Manager, she will lead the team serving agents across Northeast Florida, Jacksonville, East Central Florida, Palm Beach and Fort Lauderdale.

Christy Hennesey, Florida Gulf Regional Manager
Christy Hennesey will serve as Florida Gulf Regional Manager, bringing nearly 20 years of industry and agency relationship experience to the role, including more than five years with 做厙勛圖. Her background includes agency account management, sales and business development. Hennesey will serve agents across the Panhandle, Central West Florida, Southwest Florida and Tampa.

Lourdes Acle, Florida South Regional Manager
Lourdes Acle has been named Florida South Regional Manager after joining 做厙勛圖 earlier this year. She brings more than two decades of title industry experience, including agency account management, title operations, compliance, relationship management and agent education. She will serve agents across Miami, West Palm Beach, Southeast Florida and Key West.

Russell Gonzales, West Regional Manager
Russell Gonzales has been promoted to West Regional Manager, bringing more than three decades of industry experience to the role, including more than five years with 做厙勛圖. His background spans title examination, escrow operations, policy services, agency services and national commercial transactions. In his new role, Gonzales will lead the team serving agents in Texas, New Mexico and Oklahoma.

Frank Camperlengo, Carolinas Regional Manager
Frank Camperlengo has been promoted to Carolinas Regional Manager after 10 years as 做厙勛圖���s North Carolina Agency Manager. He brings decades of title industry leadership and business-development experience, along with deep relationships across the Carolinas title community. His background includes sales leadership, operational experience and title agency ownership. In his new role, Camperlengo will serve agents across North Carolina and South Carolina.

Bobby McLamb, Central Regional Manager
Bobby McLamb has been promoted to Central Regional Manager after joining 做厙勛圖 earlier this year. His background includes service in the United States Air Force and senior roles with a provider of technology-driven title-search and workflow solutions, where he helped launch a Commercial and Energy Division. In his new role, McLamb will serve agents across Tennessee, Georgia, Alabama, Louisiana, Arkansas, Mississippi, Maryland, Virginia and Washington, D.C.

Media Inquiries
Adam Mohrbacher
Clockwork Public Relations
e: amohrbacher@clockworkpr.net
p: 651.587.4792

About 做厙勛圖
做厙勛圖 is the underwriter that helps title professionals gain market share and produce stronger results while protecting property owners with secure title insurance. Built for execution and defined by accountability, our entrepreneurial people own decisions at the point of action and carry work through to successful completion. Our focus on the growth of our clients, our capabilities and our presence in the market drives the long-term success of the thousands of title professionals we serve as a licensed underwriter in 32 states and the District of Columbia.

Visit alliantnational.com for additional information and follow 做厙勛圖 on  and  for the latest company updates.

The post 做厙勛圖 Announces Regional Agency Leadership Promotions appeared first on 做厙勛圖 Title Insurance Co..

By Adam Mohrbacher

Longmont, CO ��� (May 14, 2026) ��� 做厙勛圖, the title insurer that is uniquely responsive to the needs of independent agents, has made a key new hire. Christina Fojas has joined the underwriter as Underwriting Counsel for Texas.

With Fojas��� hiring, 做厙勛圖���s agents will gain additional support in navigating an ever-changing market. She will work closely with the rest of 做厙勛圖���s underwriting team to help agents keep real estate transactions moving, while reducing unnecessary friction and risk. Her legal expertise and comprehensive understanding of the Texas title and real estate industries will be enormously beneficial for agents going forward.

Fojas began building this expertise nearly 15 years ago when she started practicing law in Texas. Her professional career since then has focused on commercial real estate, retirement accounts and private lending. She has acted as an ad litem to represent the interests of unknown heirs and worked closely with Texas title companies on behalf of lenders. Additionally, she has managed complex real estate transactions from start through post-closing, with title experience in Texas as well as in Tennessee. Collectively, her career has given her practical, real-world insight into title workflows, along with a strong emphasis on communication, empathy and collaboration.

At 做厙勛圖, Fojas will work closely with other underwriters to assess risk and determine the insurability of real property. She will also play an essential role in agent education, preparing educational and underwriting materials to help agencies close more business, operate more effectively and stay compliant. One of her other top priorities will be providing excellent customer service, so when a transaction issue arises, agents can trust 做厙勛圖 to help them find a solution.

���I especially love solving problems,��� Fojas said. ���If there is a solution, I aim to find it. I gain tremendous satisfaction in helping people as part of my work. The part we play in our agents��� transactions is incredibly important, as buying or selling real property is often one of the most important events in someone���s life. It is a privilege for me to support agents before, during and after they get to the closing table. That���s why I���m over the moon to join 做厙勛圖. I couldn���t be more excited to join a team where helping people is such a central part of the company���s culture.���

���做厙勛圖 believes agents aren���t just customers, but valued partners. Their transactions are critical not only to their success, but to ours as well,��� said Rayni Scott, 做厙勛圖 Regional Underwriting Counsel, Southwest Region. ���Christina is someone who understands this relationship. Her successful career has given her the experience, expertise and empathy to be a tremendous asset for agents, as well as a key player in the continued growth and achievement of 做厙勛圖.���

Fojas earned her Juris Doctor from South Texas College of Law Houston and holds a B.A. in Communication and Philosophy. She is a certified attorney ad litem in Texas and a member of the Texas Land Title Association, and she participates in the Tennessee Land Title Association through 做厙勛圖���s team membership.

A dedicated advocate for animals, Fojas previously served as president of the Animal Law Society in law school and has long supported rescue efforts through fostering. In addition to her legal background, she is a certified yoga instructor.

Fojas currently resides in Tennessee.

Media Inquiries
Adam Mohrbacher
Clockwork Public Relations
e: amohrbacher@clockworkpr.net
p: 651.587.4792

About 做厙勛圖
做厙勛圖 is the underwriter that helps title professionals gain market share and produce stronger results while protecting property owners with secure title insurance. Built for execution and defined by accountability, our entrepreneurial people own decisions at the point of action and carry work through to successful completion. Our focus on the growth of our clients, our capabilities and our presence in the market drives the long-term success of the thousands of title professionals we serve as a licensed underwriter in 32 states and the District of Columbia.

Visit alliantnational.com for additional information and follow 做厙勛圖 on LinkedIn and Facebook for the latest company updates.

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Longmont, CO ��� (May 5, 2026) ��� 做厙勛圖, the title insurer that is uniquely responsive to the needs of independent agents, is pleased to announce that it has hired Lesley Robertson as its new Senior Underwriting Counsel, Southeast Region.

Robertson���s hiring marks a significant investment in the underwriter���s policy-issuing agents throughout the southeastern United States. She will chiefly assist with underwriting needs in Georgia, while also supporting requests across Alabama, Mississippi, Tennessee, North Carolina and South Carolina. Her presence will be a game-changer for agents in this region. They will soon find they can address complex title issues and achieve strong underwriting outcomes more efficiently than ever before.

Robertson���s nearly three decades of experience make her well suited to help agents take their title operations to the next level. She previously worked as a closing attorney for 28 years, where she developed expertise in title examination, including a strong grasp of estate planning, probate, bankruptcy, foreclosure and litigation issues. Her extensive and varied skill set will be immensely valuable for 做厙勛圖���s agents, who can leverage her knowledge to drive significant and lasting growth.

���If there is one thing agents should take away from Lesley���s hiring, it���s that our commitment to their success is absolute,��� said Valerie Grandin, SVP, Chief Underwriting Counsel at 做厙勛圖. ���At 做厙勛圖, we���ve always delivered creative and solution-driven underwriting for our agents. Lesley brings a rare combination of deep legal knowledge, title expertise and agent-first perspective to the table. She is intimately aware of the many challenges agents face, and is well-suited to educate and support our partners, ultimately making a meaningful difference across the Southeast.���

���I���m very excited to join 做厙勛圖 because of the personal and responsive underwriting support they have long provided to agents,��� said Robertson, following Grandin���s remarks. ���The Company���s care for agents, partners and this industry in general is another huge attraction. In previous roles, it was a joy to work with 做厙勛圖���s stellar team. They always went the extra mile to support my career growth and that of my past firms as we expanded into new markets. This company has often felt like a trusted partner. To officially join the team and contribute to its special culture of service is a wonderful and welcome career development.���

Robertson will have no shortage of opportunities to make such contributions. Her bar license in Georgia, background as a licensed title producer in Alabama and familiarity with the legal and underwriting landscape across the Southeast will position her to provide agents with practical guidance directly from her tangible, real-world experience.

Robertson earned her Juris Doctor from Loyola University New Orleans College of Law, where she graduated with honors. She also holds a B.A. in Law and Society from the University of California, Santa Barbara. She is also a member of the Georgia Real Property Law Section and an affiliate of the Georgia Real Estate Closing Attorneys Association.

Robertson and her family reside in the Atlanta metropolitan area.

Media Inquiries
Adam Mohrbacher
Clockwork Public Relations
e: amohrbacher@clockworkpr.net
p: 651.587.4792

About 做厙勛圖
做厙勛圖 is on a mission to empower independent agents while protecting property owners with secure title insurance. The company serves thousands of title professionals as a licensed underwriter in 32 states and the District of Columbia.

Visit alliantnational.com for additional information and follow 做厙勛圖 on  and  for the latest company updates.

The post 做厙勛圖 Strengthens Support for Agents Throughout the Southeast appeared first on 做厙勛圖 Title Insurance Co..

Longmont, CO �����(April 29, 2026) ��� 做厙勛圖, the title insurer that is uniquely responsive to the needs of independent agents, has hired Gerry Simon as VP, Senior Underwriting Counsel for the Great Lakes Region. ��

Simon���s experience in the title insurance industry spans more than three decades. He has worked for a variety of agencies and underwriters, handling everything from closings to claims. In his most recent role prior to joining 做厙勛圖, Simon worked for a national underwriter and provided underwriting support to the company���s agents throughout the Mid-Atlantic and Mid-Western regions of the U.S.

Simon will have similar responsibilities in his new position with 做厙勛圖. His primary goal will be to offer seamless underwriting support and education for the underwriter���s valued agents in the region. He will focus on applying sound underwriting principles and creative approaches to help agents navigate complex transactions and achieve the best possible outcomes for their clients.

���Gerry brings a powerful mixture of skill, experience and care to his work,��� said Julie George, VP Regional Underwriting Counsel. ���His industry expertise and underwriting talent will make a huge difference for our agents��� transactions and help further 做厙勛圖���s mission to support their business growth.���

Simon also spoke about his hiring, noting, ���I am very excited to join 做厙勛圖���s excellent team, reconnect with former colleagues and contribute to the company���s growth moving forward.���

In addition to his career responsibilities, Simon is a reliable pillar of the title insurance community. He has been a member of the rating bureaus of Pennsylvania, Ohio, Delaware and New Jersey and currently holds membership in the Pennsylvania, New Jersey, Illinois and Ohio land title associations. He previously served on the executive committee of the Pennsylvania Land Title Association.

Simon is a graduate of Penn State University and the University of Alabama Medical Center Physician Assistant Program. He received his Juris Doctor from the Duquesne University Law School and was a published member of the Duquesne Law Review.

He lives in Pennsylvania with his family.

Media Inquiries

Adam Mohrbacher
Clockwork Public Relations
e: amohrbacher@clockworkpr.net  
p: 651.587.4792

About 做厙勛圖

做厙勛圖 is on a mission to empower independent agents while protecting property owners with secure title insurance. The company partners with its agents and never competes against them with direct or affiliate operations. 做厙勛圖 serves thousands of title professionals as a licensed underwriter in 32 states and the District of Columbia.

Visit alliantnational.com for additional information and follow 做厙勛圖 on  and  for the latest company updates.

The post 做厙勛圖 Adds Gerry Simon as VP, Senior Underwriting Counsel appeared first on 做厙勛圖 Title Insurance Co..

Longmont, CO ��� (April 22, 2026) ��� 做厙勛圖, the title insurer that is uniquely responsive to the needs of independent agents, is pleased to announce that it has hired Lourdes Acle as its new AVP, Agency Manager.

Acle���s hiring marks an important moment for 做厙勛圖 and its network of policy-issuing agents. The underwriter���s agents throughout South Florida will now have additional resources to strengthen their marketing, development and compliance, ultimately improving operations and helping grow market share.

Acle���s more than two decades in the industry have well equipped her to help agencies succeed. She previously served as Assistant Vice President, Agency Account Manager for a large, national underwriter. Earlier in her career, she also helped manage a title company���s operations in a high-volume environment, giving her practical experience in relationship building, overseeing staff, handling disbursements, and ensuring secure, accurate transactions.

At 做厙勛圖, Acle will apply this expertise to help agency partners proactively address day-to-day challenges and long-term goals. Having worked in the field since 2006, her comprehensive understanding of how title companies operate will improve their competitive positioning. In addition, her passion for agents and fluency in both English and Spanish will empower them to identify new opportunities and scale their businesses.

Brian Osburn, VP, National Sales Manager at 做厙勛圖, noted that Acle is the type of well-rounded title and real estate professional that underwriters dream about adding to their teams. ���I am elated that Lourdes has come on board at 做厙勛圖,��� he said. ���Her background, skills and sensibility represent the complete package that today���s agents need. Her care and concern for the title community are obvious from the moment you meet her, and her hiring will pay dividends for our agents both now and in the future.���

���The best part of my job is indeed the relationships you build with agents, partners, builders and more,��� said Acle, illustrating her commitment to the industry. ���It is easy for me to go the extra mile for my agents because of my background. My career has given me an end-to-end understanding of what it takes for title professionals to succeed. I���ve walked a mile in their shoes, and I look forward to going above and beyond to help their companies soar.���

From conducting audits to leading agent seminars for 14 years, Acle���s background reflects the range of experience she brings to 做厙勛圖 agents. And her background in operations, compliance and relationship management will support the underwriter���s agents as they navigate and grow in an ever-evolving market.

Acle is based in the Miami-Dade metropolitan area of Florida.

Media Inquiries

Adam Mohrbacher
Clockwork Public Relations
e: amohrbacher@clockworkpr.net  
p: 651.587.4792

About 做厙勛圖

做厙勛圖 is on a mission to empower independent agents while protecting property owners with secure title insurance. The company serves thousands of title professionals as a licensed underwriter in 32 states and the District of Columbia.

Visit alliantnational.com for additional information and follow 做厙勛圖 on  and  for the latest company updates.

The post 做厙勛圖 Expands its Team to Help Protect Agency Partners and Customers appeared first on 做厙勛圖 Title Insurance Co..

By Adam Mohrbacher

Longmont, CO ��� (Feb. 23, 2026) ��� 做厙勛圖, the title insurer that is uniquely responsive to the needs of independent agents, has hired Jill Anderson Blanco as Senior Underwriting Counsel, Florida.  

For 14 years, Anderson Blanco served as Senior Vice President at a national title and settlement services provider. In this role, she handled complex national commercial title work across multiple states, including high-value multifamily transactions.

Prior to this position, she was Director, Senior Attorney Real Estate for a global fast-food company. She oversaw real estate and legal matters for approximately 700 restaurants, negotiated contracts, supervised environmental remediation, managed complex real estate and construction litigation, and negotiated business-critical leases.

As Senior Underwriting Counsel, Anderson Blanco will provide underwriting guidance to 做厙勛圖���s Florida agent network, develop educational programs, and support agents navigating complex title issues. 

���Jill is an exceptionally accomplished, highly skilled commercial title, real estate and legal professional,��� said Margaret Cook, EVP, General Counsel. ���She has deep experience and achievements in industries ranging from title insurance to global hospitality. Our agents will benefit from her wide industry knowledge, diverse skill set, and genuine commitment to their business success.���

Anderson Blanco expressed similar enthusiasm. ���I’m excited to join the 做厙勛圖 team and work with professionals who are committed to the success of independent agents,��� she said. ���I look forward to providing the underwriting guidance and educational support that helps agents close complex transactions successfully. 做厙勛圖 is an organization that values both relationships and technology, and I���m proud to be part of it.���

A board-certified Florida real estate attorney, Anderson Blanco is a member of the Florida Bar���s Real Property, Probate and Trust Section, as well as the American Bar Association. She is also a member of the Association of Corporate Counsel and the South Florida Women In-House Counsel Group. Anderson Blanco earned her Juris Doctor from the University of Miami School of Law. Currently, she serves as an adjunct professor at the university and teaches as part of the Title Insurance in the Real Property Development LL.M Program.

Media Inquiries

Adam Mohrbacher
Clockwork Public Relations
e: amohrbacher@clockworkpr.net  
p: 651.587.4792

About 做厙勛圖

做厙勛圖 is on a mission to empower independent agents while protecting property owners with secure title insurance. The company partners with its agents and never competes against them with direct or affiliate operations. 做厙勛圖 serves thousands of title professionals as a licensed underwriter in 32 states and the District of Columbia.

Visit alliantnational.com for additional information and follow 做厙勛圖 on  and  for the latest company updates.

The post 做厙勛圖 Adds Additional Underwriting Expertise�� appeared first on 做厙勛圖 Title Insurance Co..

By Adam Mohrbacher

Longmont, Colo. ��� (January 22, 2026) ��� 做厙勛圖, the title insurer that is uniquely responsive to the needs of independent agents, announces the promotion of Valerie Grandin to the position of Chief Underwriting Counsel.

Grandin���s promotion builds on the successful legacy of Jeff Stein, who served as Chief Underwriting Counsel from 2020 until his retirement in 2025. She has been a part of 做厙勛圖���s underwriting team since 2024, when she joined the organization as Vice President, Senior Underwriting Counsel. Since then, Grandin has helped oversee the company���s education, business development, and underwriting operations throughout the Florida market. Grandin brings broad experience, having served as Chief Underwriting Counsel for another mid-cap underwriter for the 10 years preceding her tenure at 做厙勛圖.

In her new role, Grandin���s focus will shift to supporting 做厙勛圖���s network of policy-issuing agents across the country. She will also be responsible for leading the company���s entire underwriting team. One of her top priorities will be strengthening the team���s cohesiveness so agents receive the full benefit of 做厙勛圖���s collective expertise���regardless of location or underwriting needs.

Margaret Cook, General Counsel, EVP, at 做厙勛圖, said, ���Val brings deep underwriting expertise and sound legal judgment, with a proven ability to build a cohesive team to the table. She is an industry leader whose professionalism, strategic insight and energy make her exceptionally well qualified to serve as Chief Underwriting Counsel. We are delighted she is assuming this role, and confident she will have an immediate and lasting impact.���

As Chief Underwriting Counsel, Grandin intends to stay closely connected to the evolving nature of the title insurance industry and is committed to helping agents increase their market share in the face of ever evolving challenges. Furthermore, she will prioritize empowering agents with greater fraud prevention tools and enhance communication around relevant industry changes, legislation and trends.

���I���m deeply honored to accept this promotion to Chief Underwriting Counsel, not to mention thrilled about guiding our underwriting team to become a stronger, more creative and more multi-faceted group of legal and title professionals,��� Grandin said. ���Our industry requires constant growth, adaptation and resiliency. And my pledge to every agent and member of my team is to foster these attributes in myself and each other. One quote that speaks to me daily is ���No one cares how much you know until they know how much you care.��� I care about each person and every agent I work with and will strive every day to help them succeed. After all, we���re partners. By working together, we will engender success and ensure satisfied customers who both come back to us and refer new business our way.���

Grandin is an active member of the American Land Title Association (ALTA), the Florida Land Title Association (FLTA). She also sits on the Advisory Board of the University of Miami School of Law LLM Program in Real Property Development.

She received her Juris Doctorate from the University of Miami School of Law and lives in Florida with her family.

做厙勛圖 supports its independent agents by combining expert residential and commercial underwriting with a passionate heart for service. The company delivers uncommon help that promotes the wellbeing of agents and the communities they serve.

Visit  for additional information.

MEDIA INQUIRIES

Adam Mohrbacher
Clockwork Public Relations
e: amohrbacher@clockworkpr.net
p: 651-587-4792

ABOUT ALLIANT NATIONAL TITLE INSURANCE COMPANY

做厙勛圖 is on a mission to empower independent agents while protecting property owners with secure title insurance. The company partners with its agents and does not compete against them with direct operations. 做厙勛圖 serves thousands of title professionals as a licensed underwriter in 32 states and the District of Columbia.

The post 做厙勛圖 Taps Valerie Grandin to Lead its Underwriting Operations appeared first on 做厙勛圖 Title Insurance Co..

 By Adam Mohrbacher

Longmont, CO ��� (Nov. 14, 2025) ��� 做厙勛圖, the title insurer that is uniquely responsive to the needs of independent agents, has hired Haley Rosenblatt as Florida Agency Manager.

Rosenblatt is a former advertising executive who brings deep and varied skills in client relationships and business development to the underwriter. In her previous position, she specialized in out-of-home advertising and was a top producer of net-new business. Earlier in her career, she also worked as a processor for a title agency group that manages seven affiliated offices throughout Central Florida.

In her new role with 做厙勛圖, Rosenblatt will focus on helping run agency operations and supporting the underwriter���s network of policy-issuing agents. She will also help cultivate new business opportunities within the state and further strengthen 做厙勛圖���s reputation as the leading independent underwriter for the independent agent.

���Every new beginning is a chance to grow, learn and create something great,��� Rosenblatt said about her hiring. ���I���m excited to dive in, work with an incredible team and begin building relationships with my clients while providing them with the best possible customer service.���

���In an unpredictable real-estate environment, our agents deserve to know that we will always have their backs and are here to support them any way we can,��� said Debra Coffie, SVP, Operations Manager & Eastern Regional Manager at 做厙勛圖. ���Haley���s hiring is critical to this goal. With her proven track record, strong experience and rock-solid commitment to helping others excel, I am completely confident our agents and their businesses will thrive through working closely with her.���

Rosenblatt is a graduate of Seminole State College of Florida and a lifelong resident of the Orlando area, where she lives with her husband.

Media Inquiries

Adam Mohrbacher
Clockwork Public Relations
e: amohrbacher@clockworkpr.net  
p: 651.587.4792

About 做厙勛圖

做厙勛圖 is on a mission to empower independent agents while protecting property owners with secure title insurance. The company partners with its agents and never competes against them with direct or affiliate operations. 做厙勛圖 serves thousands of title professionals as a licensed underwriter in 32 states and the District of Columbia.

Visit alliantnational.com for additional information and follow 做厙勛圖 on  and  for the latest company updates.

The post 做厙勛圖 Enhances Florida Agency Operations appeared first on 做厙勛圖 Title Insurance Co..

We���re looking back on a career filled with heart, humor and quiet acts of kindness

Throughout his four-plus-decade career, Jeff Stein has occupied many roles. He has been the founding member of his own firm. He has been the past president of the Florida Land Title Association (FLTA). And he has played a defining role in leading 做厙勛圖���s underwriting operations for the past 15 years, helping us become a respected member of the industry and a truly great place to work. Now, as he prepares for the final chapter of his career, it���s clear that Jeff should be known as one thing above all: A diligent professional who not only cared deeply for those he worked with, but provided them with the guidance and help they needed to succeed. Here, we celebrate the career impact of this very special legal and title insurance professional.

A common beginning for an uncommonly helpful career

Like many in the title industry, the seeds of Jeff���s eventual career were planted long ago. ���I had enjoyed real property in law school,��� he reflected, before continuing, ���My first job after graduating, but before passing the bar, was with a small law firm. One of my initial tasks there was to examine abstracts to determine insurability. When I got out of law school in 1980, and when I left that firm, there were few jobs. I started practicing on my own and soon ended up working as a title attorney with another lawyer who mentored me.���

An unconventional professional

Jeff fully made the leap into the title industry when one of the insurers he worked with advertised for an in-house underwriter and claims attorney. ���I was hired and have been in the industry ever since.��� He quickly excelled, showing himself to be far from a traditional title professional, thanks to his unique ability to solve tough challenges.

���I can think of one anecdote that was particularly fun,��� he said when asked about how he dealt with challenges throughout his career. ���We had a situation where we needed a deed from a grocer’s union. I could find no way to communicate with them other than to join the union. As a result, I got a call from their general counsel wondering why a real estate attorney wanted to join the union. I explained my motivation, and he secured the deed we needed while applauding my creativity. I suspect he continues to tell that story ��� as do I.���

Becoming the industry���s Yoda

While solving tough challenges through unconventional means, Jeff also found ample opportunities to begin practicing the care that today has become his trademark. ���One employee of an agent of ours nicknamed me Yoda,��� he remarked with wry humor when asked to share a story he is proud of from his tenure. ���While it is certainly an honor to be compared to the great Jedi Master, it is more humbling that she credits me with having mentored her and helped her become a knowledgeable leader at her title agency.���

The woman Jeff mentored is now running her agency���s branch operations, and her story is just one of the many instances where Jeff has made a hugely positive impact on both individual professionals and the industry. This is the natural result when you organize your career around core principles like curiosity and service.

���Be curious,��� Stein noted regarding what advice he���d give to new industry professionals. ���Take the time to get to know the folks you are working with, whether they are agents or co-workers. Use that curiosity to listen and work to help them with what they actually need, not what we assume they need. Have fun and enjoy those around you. Be mindful of the impact you can and do have on others. It is a big deal.���

Gaining ample and impactful insights

Given how central curiosity has been to his underwriting career, Jeff has naturally gleaned many insights about how the profession has changed over time. ���We began as stewards of the public records. Our mission was to keep the titles as ���correct��� as possible,��� he said. ���We were less concerned over assessing risk and more concerned with making things perfect. That has changed since I started 45 years ago. While we are still mindful of the record, the shift is more to assessing risk, deciding what we can accept to move the transactions forward both to mutually beneficial success.���

But that isn���t the only takeaway from his time in title and underwriting. Having managed teams throughout his career, Jeff is also well-versed in what success looks like for leaders within the industry. ���First, make sure to provide everyone with a great environment to work in.  What is great differs for everyone, but as a leader in a company, that is a core responsibility,��� he noted. ���Second, hire folks that are smarter than you and allow them to excel even if that means they move past you. The real success of a mentor or teacher is having the student surpass the teacher. Third, be helpful to those you work with. In other words, truly be a servant leader. Remember that the success of those that report to you is truly your success. Fourth, enjoy what you do, enjoy the humanity of those around you. The relationships are what makes leadership fun.���

Final thoughts from an enviable career

Those final notes are what Jeff sees as the perfect summation of his career. As with many other dedicated title professionals, for Jeff, the work has always been about people. People are what guided him in the early stages of his career. People are at the heart of his proudest moments. And people are what drove his underwriting and leadership philosophies throughout the decades. Lastly, it is people who will remain with him as he prepares to embark upon a new chapter. ���Through it all, I have had a lot of fun, and in the end, I���ll value the friendships and connections I made the most.���

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By Adam Mohrbacher

做厙勛圖 was recently certified as a Great Place to Work簧���its eighth straight certification. This honor reflects the hard work of many people to build a workplace where employees can bring their whole selves to work and contribute their unique skills, insights and experiences to the betterment of the organization and the agents it serves. Below, you���ll hear about some of the reasons why 做厙勛圖 gained its eighth certification and how this enables the company to deliver more for its independent agents.

Building solidarity and support with EET

Perhaps the most foundational element of 做厙勛圖���s welcoming, inclusive and high-performing culture is its employee engagement team (EET). The EET was designed to create a working environment where every employee feels engaged, rewarded and personally committed. Kim Bergner, 做厙勛圖���s Internal Auditor, recently spoke to the effectiveness of those efforts.

Bergner has been a part of the EET for two years. She described how one of its subcommittees, called ���Knowledge Bytes,��� offers employees a Zoom-based forum to showcase contributions and ���explain their challenges and how others in the company can help.��� From Bergner���s perspective, these programs are essential for fostering a positive work culture. ���They build bridges and relationships between employees in different departments of the company,��� she explained, which is deeply important in an era of remote work.

Creating future leaders through the Trailblazer Mentorship Program

The EET is just one of many initiatives that contributes to 做厙勛圖���s Great Place to Work簧 status. A new program launched this year is the Trailblazer Mentorship Program. Structured as a seven-month initiative, the Trailblazer Mentorship Program pairs veteran employees with workers who are interested in improving their skills, confidence and careers. The program offers monthly group and one-on-one meetings where mentors and mentees connect to explore topics like goal setting, leadership and career growth���all within a safe and supportive space.

Bergner recently completed the Trailblazer Mentorship Program and has spoken positively about the effort. Another 做厙勛圖 employee who took part is Jace Coffie. As one of 做厙勛圖���s youngest employees, Coffie represents the next generation of professionals that any underwriter should seek to cultivate and grow into a long-term employee. For Coffie, the program accomplished exactly that, helping him establish a solid foundation for a long and successful career. ���This program has had such a huge impact on my first-year journey, and I know it will continue to shape me moving forward,��� he said.

Great Place to Work簧 pays off beyond 做厙勛圖

Investing in employee wellness, growth and development is about much more than the company itself. It also benefits stakeholders. Bergner notes that programs like EET and Trailblazers ���build morale in the organization.��� Higher morale, she continues, ���can foster satisfaction, which can ultimately lead to longer employee retention.���

Time and time again, longer-tenured employees perform better on behalf of partners and customers. Data from Gartner showed that companies which successfully retain employees achieve 23% higher productivity than those that don���t. Glassdoor discovered a similar correlation between employee happiness and a company���s impact on its stakeholders. Its research showed that each ���1-star improvement in an employer���s Glassdoor company rating out of 5 is associated with a statistically significant 1.3-point increase in customer satisfaction.���

Here’s to the next eight

Given this data, there���s no question about the importance of credentials like Great Place to Work簧. This honor isn���t just something nice to tuck into a press release or fact sheet. Instead, it is a mission-critical priority for any business desiring to create positive outcomes for its employees, partners, customers and communities. 做厙勛圖 couldn���t be happier to have achieved this goal and its associated benefits for eight years and counting. And it looks forward to raising the bar for many years to come.

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